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Return, Refund & Cancellation Policy

Effective Date: 04/09/2025 | Last Updated: 04/09/2025

1. Cancellation before Dispatch

  • You may cancel your order anytime before it is dispatched.
  • Once the order is marked “shipped” or “dispatched,” cancellation is no longer permitted.
  • After cancellation, any payment made will be refunded as per Section 3 below.
  • To cancel your order, please email us at contact@futureworldindia.co.in

2. Returns & Exchanges (Applicable after Delivery)

  • You have 10 days from the date of delivery to request a return (as per “Buy Terms & Condition” on the site: futureworldindia.in).
  • Eligible only if the product is in original condition, unused, and with all tags, seals, accessories, and original packaging.
  • Returns are accepted only for defects, damage in transit, or wrong product dispatch.
  • For exchanges, availability of replacement items is subject to stock.

3. Refunds

  • Upon receiving and inspecting the returned item, we will process your refund.
  • Refunds will be issued via the original payment method (card, UPI, net banking, etc.).
  • Refunds may take 7–10 business days (or as per banking timelines) to reflect in your account.
  • For partial returns, the refund will be proportional to the returned item(s).

4. Return Shipping & Charges

  • Return shipping costs are borne by the customer unless the return is due to defect, wrong dispatch, or courier damage.
  • We recommend using a trackable courier service and retaining proof of shipment.

5. Cancellation After Dispatch / Part Delivery

  • If an order is partially delivered, you can cancel the remaining portion before dispatch of undelivered items.
  • For items already delivered, you must follow the returns process under Section 2.

6. Disqualified Returns

  • Returns will not be accepted if the item is missing original accessories, packaging, or tags.
  • Returns will not be accepted if the item shows signs of use, damage, or tampering.
  • Returns will not be accepted if the request is beyond the allowed 10-day window.
  • In such cases, we reserve the right to reject the return and send the item back to you.

7. Policy Modifications & Discretion

  • Future World reserves the right to modify, suspend, or cancel this policy at any time without prior notice.
  • All returns, cancellations, and refunds are subject to our final inspection and approval.